Academy

  • Watch our product overview to learn more about Hudu's documentation software. This video will cover an introduction to the platform and a quick summary of our key features.
  • This video highlights Processes and Process Runs in Hudu, including how to start a run, work through tasks, and track progress.
  • From Process Runs to smoother exports, navigation, filtering, and integration updates, this release packs a lot in. Check out this video to see the highlights:
  • This video kicks off our Onboarding Series. We'll dive into resources, what to expect throughout the series, and more.
  • Get started with Hudu by learning the home screen, account setup, and key basics in video 2 of the onboarding series.
  • Understand how companies organize client information and serve as the foundation for documentation in Hudu.
  • Discover how asset layouts help you organize data in Hudu and build a more consistent documentation system.
  • Get familiar with Hudu’s core tools and see how they help manage documentation more effectively.
  • Manage user access in Hudu by inviting users and setting up security groups for the right level of visibility.
  • Learn how advanced documentation tools in Hudu support more detailed, scalable IT documentation.
  • See how the mobile app, browser extension, and Hudu Assist extend access to Hudu beyond the main app.
  • Learn how to connect Hudu to your stack and bring your tools, data, and documentation together.
  • See how Hudu migrations make it easier to bring over existing data and start documenting in one place.
  • A fully refreshed PDF export system, Halo KB syncing, Intune connected fields, customizable content security, improved expiration handling, and so much more! Daniel gives an in-depth look at some of the features from this release.
  • In this video, see how Hudu Radar automatically populates your IPAM table, maps networks, and creates related assets in Hudu. Learn how to connect, review, or manage Radar-discovered networks and devices—all from one place.
  • In this video, we’ll cover how to read device statuses, filter the device list, edit device details, and manage offline or duplicate assets. You’ll also learn how to adjust Radar settings, edit device requirements, and use the Credential Vault for deeper device discovery.
  • In this video we’ll show you how to map device types to asset layouts, connect fields to Radar data points, and set up automatic warranty expirations. Once complete, your layouts will be ready to receive live device data from Hudu Radar.
  • In this video, we’ll walk through activating your Radar license, configuring admin settings, mapping asset layouts, installing the desktop app, and running your first scan. You’ll see how Radar automatically discovers devices and networks, then builds live network maps directly in your Hudu documentation.
  • Link select fields in an asset layout to specific data points from your integrations. Once connected, the field automatically populates with the integration’s value and updates with each sync - giving you more control over how and where data appears.
  • Workflows let you set up custom rules to automatically flag a record whenever it’s created or updated - keeping important changes visible and easy to track. Stay tuned for more workflow actions in future updates.
  • In this webinar, Brandon Martinez shows how he uses Hudu’s API to automate Microsoft 365 documentation, track NCE expirations, manage asset renewals, auto-create ConnectWise PSA tickets, and gives ideas for more. He shows how the possibilities are endless with the power of Hudu's API. Get a quick intro to the Hudu API, see live demos of real automations, and hear answers to common audience questions.
  • We recently teamed up with Max Soukhomlinov, Technical Director at Intellect IT and the author of the open-source n8n community node for Hudu, for a two-part deep dive into automation best practices. Founded in Melbourne in 2003, Intellect IT is an Australian consultancy and managed-services partner that designs, builds and keeps critical cloud, network and security infrastructure running smoothly for organisations Australia-wide. Guided by Technical Director Max Soukhomlinov, we continually share our know-how, most recently releasing an open-source n8n community node that supercharges the Hudu documentation platform, reinforcing our status as thought leaders. This culture of pragmatic innovation makes Intellect IT the partner of choice for forward-looking IT departments and the workplace where ambitious IT professionals come to build their careers. In this first video, Max walks through everything you need to start automating with Hudu and n8n: → n8n context → Installing the Hudu Community node → Node architecture → Practical demonstration Ready to take it further? In part two, Max showcases advanced n8n capabilities with Hudu: → Another example with advanced troubleshooting Try it yourself using the exact script here: https://community.hudu.com/script-library-awpwerdu/post/fortios-recommended-release-tracker-into-kb-awBulL5FZ6FHeNH → Real world use cases → Next steps ★ Here are the key resources mentioned throughout the sessions: N8N docs: https://docs.n8n.io/ N8N Docker starter guide: https://docs.n8n.io/hosting/installation/docker/ N8N Docker AI starter kit: https://docs.n8n.io/hosting/starter-kits/ai-starter-kit/ N8N Community: https://community.n8n.io/ Getting Started 15min video from N8N: https://www.youtube.com/watch?v=4cQWJViybAQ NPMJS repository for n8n nodes: https://www.npmjs.com/search?page=0&q=keywords%3An8n-community-node-package&sortBy=published_at N8N Node for Hudu: Node: https://www.npmjs.com/package/n8n-nodes-hudu Code: https://github.com/msoukhomlinov/n8n-nodes-hudu
  • Get more done with streamlined navigation, faster searches, and instant actions, all without touching your mouse. With easy-to-use shortcuts for common tasks, you'll work more efficiently and enjoy a smoother, more consistent experience throughout the platform. Here is a full list of the current shortcuts, but you can see the list inside of your instance with CTRL or ⌘ (+) / as well.
  • This video highlights Hudu's website monitoring features like DMARK/DKIM/SPF monitoring, website version history, expirations, and more.
  • Screen Capture lets you record processes instantly, all without leaving your browser. No extra tools needed means no interruptions, just seamless documentation.
  • Take the complexity out of managing IP addresses with Hudu's IP Address Management (IPAM) tool.
  • Customize prompt rules, build a shared library, and boost consistency across your team with the Hudini AI Assistant.
  • Get a faster, more organized view of your entire client base with Global Views.
  • AI is a powerful tool when used correctly. To get the most out of your Hudini prompts, it's important to craft them thoughtfully. This article shares tips for effective prompting and example prompts to use within Hudu. Tips for Crafting Effective Prompts: Be Specific: Use clear, concise language and avoid unnecessary words. Provide Context: Include relevant background information to guide the AI. Set Boundaries: Define what should and shouldn’t be included in the response. Evaluate and Iterate: Refine your prompt based on the AI’s output. Focus and Relevance: Keep your prompt targeted to prevent confusion and off-topic responses. Hudini Prompt Examples Quick Notes Template Context: You are assisting in structuring Quick Notes for a company’s dashboard. These notes are entered into a rich text WYSIWYG editor and should follow a standardized, easy-to-read format. Instructions: Format the note in a clear, structured layout for quick scanning. Use bold headers to clearly separate sections. Use bulleted lists or short, well-formatted lines for readability. Keep details concise and relevant to the client’s current state. If any information is missing, use [N/A] instead of leaving blank. If any content starts with "A side note:", format it as a Warning Callout. Convert Messy Technician Notes into Clean SOP Context: You are provided with raw, unstructured technician notes. Convert them into a clear, concise, and easy-to-follow Standard Operating Procedure. This SOP should be suitable for a junior technician. Instructions: Begin with a brief, descriptive title that reflects the task. Structure the SOP using numbered steps. Clarify vague language and remove redundancies. Format for readability using spacing and consistent punctuation. Ensure terminology is accurate and internally consistent. If a step includes warnings or caveats, clearly highlight them. Documentation Gap Checker Context: Review the provided documentation and identify any missing or unclear elements that would prevent another technician from successfully completing or understanding the process. Instructions: Identify incomplete sections or vague instructions. Suggest any missing prerequisites, steps, tools, or context. Ensure terminology, access details, and outcomes are clearly stated. Output should be structured as a list of documentation improvement recommendations. Meeting Notes → Next Steps Summary Context: You are provided with rough meeting notes. Convert these into a structured summary of action items. Instructions: List each action item clearly with the assigned person. Include due dates if mentioned. Identify and call out any blockers. Use clear, bullet point formatting for quick scanning. Ensure the tone remains professional and objective. Summarize a Support Call or Ticket for Internal Handoff Context: You are summarizing a recent support call or ticket for handoff to another technician or team. Instructions: Structure the summary with the following bolded labels: Issue: Describe the core problem. Actions Taken: Detail what has been attempted or resolved. Client Response: Note the client's reaction or instructions. Next Steps: Outline what still needs to be done, or who it's handed off to. Keep the format clean and consistent. Be factual and avoid assumptions unless noted as such. KB Article Templates Context: You are generating a structured knowledge base article for internal or client-facing use. Instructions: Begin with a short but descriptive introduction. Break down the procedure into clear steps with numbered or bulleted formatting. Use section headers where appropriate (e.g., Overview, Steps, Troubleshooting, Additional Notes). Include common issues or troubleshooting advice if relevant. Use language appropriate to the audience (technical or non-technical). Scrub Sensitive Data Context: Before proceeding with the request, identify and remove sensitive customer information. Replace these details with appropriate placeholders. Instructions: Search for and replace the following: Company names → [Company Name] Employee names and emails → [Full Name], [Email] Phone numbers → [Phone Number] Physical addresses → [Address] IP addresses → [IP Address] API keys or credentials → [Credential/Key] Unique customer identifiers → [Customer ID] Maintain overall clarity and integrity of the request. Output the sanitized version only. Troubleshooting Guide Context: You are creating a troubleshooting guide for an MSP technician. Instructions: Start with a brief summary of the issue. List possible causes in a bulleted or numbered format. Provide step-by-step solutions for each cause. Include preventative tips or ongoing monitoring suggestions at the end. Ensure formatting is clean and language is concise and instructional.
  • With our new SSO exemption feature, Hudu provides the flexibility to allow specific groups to be exempt from the "SSO required" setting. In the "Exempt from SSO" block, simply add any groups you want to be exempt from your SSO requirements: Hudu provides guides on how to setup SAML SSO with various common identity providers. If you desire to set up SSO in your instance, you can easily follow along with one of the guides to make sure you set up it up properly.
  • Our new integration with Cloudflare allows you to automatically pull DNS records and more into Hudu’s existing websites feature, plus is our first integration with your completely revamped integration set up and management experience.
  • For security purposes, it's recommended to utilize a secure method to store your sensitive information such as API keys -- as opposed to storing this information inside of the API script itself. This guide will walk you through how to set up and utilize Azure Key Vault to do so. Azure Key Vault is a cloud service that provides secure storage for keys, secrets, and certificates. For more information on Key Vault, see About Azure Key Vault What you'll need Admin account for portal.azure Azure subscription (you can create a free account) Setting up a Key Vault Create a vault This guide will walk you through the basic set up of an Azure Key Vault. If your organization has specific requirements, you may need to further customize the settings. Inside of the Azure portal, find or search for "Key Vaults" Click "+ Create" Basic configuration Enter your Project Details Select your Subscription Select existing or create new Resource group (a container within Azure to hold related resources) Enter your Instance Details Key Vault name Region Pricing tier (standard is typically fine for most cases) Access configuration Ensure Role-based access control is selected (recommended) Networking If you'll be utilizing Powershell, you need to enable Public access Select All networks Optionally, select which networks will have access Review + Create Review that all settings appear correct Click Review + Create button down in the bottom left Setup access permissions On the left-hand menu, select Access Control (IAM) You'll need to grant role assignments users to add and utilize stored keys. For the purposes of this guide, we'll assume you've selected Key Vault Administrator You can configure permissions for what makes the most sense for your organization. As a minimum, the user accessing will need enough privilege to not only read a vaulted secret, but decrypt it. From the Members tab, assign the users that will be utilizing the keys stored inside this vault. Click Review + Assign to finish assignments Adding Hudu API keys On the left-hand menu, select Secrets Click Generate/Import Fill in the following fields: Name Secret value: This would be your Hudu API key Click Create down at the bottom Using secret keys Most scripts found in the Hudu Community >> Script Library should already contain the below code to call upon Azure Key Vault. The Script Library, however, is community-driven and specific users may not utilize the same key storage methods. If you'd like to utilize Azure Key Vault for API key storage, replace their method with the below code. Before starting, you'll need to set three (3) variables: Set your Azure Key Vault name (what you called your Key Vault) Set the name of your secret (which holds Hudu API key) Set the URL of your Hudu instance $AzVault_Name = "ENTER YOUR KEY VAULT NAME HERE" $AzVault_HuduSecretName = "ENTER YOUR KEY VAULT SECRET NAME HERE" $HuduBaseURL = "https://your.hudu.domain" # ------------------------------------------------------------------------- # Init Modules and Sign-In # ------------------------------------------------------------------------- foreach ($module in @('Az', 'HuduAPI')) {if (Get-Module -ListAvailable -Name $module) { Write-Host "Importing module, $module..."; Import-Module $module } else {Write-Host "Installing and importing module $module..."; Install-Module $module -Force -AllowClobber; Import-Module $module } } if (-not (Get-AzContext)) { Connect-AzAccount }; New-HuduAPIKey "$(Get-AzKeyVaultSecret -VaultName "$AzVault_Name" -Name "$AzVault_HuduSecretName" -AsPlainText)" New-HuduBaseUrl $HuduBaseURL
  • The Magic Dash is a versatile and powerful feature in Hudu that transforms your client dashboards into dynamic, customizable spaces for displaying relevant data. Whether you're embedding client reports, linking to external sites, or integrating PSA metrics, the Magic Dash is designed to adapt to your specific needs. This guide will walk you through configuring and maximizing the potential of the Magic Dash. What Is the Magic Dash? The Magic Dash is a customizable widget embedded within select client dashboards in Hudu. Its flexibility comes from its seamless integration with Hudu's robust API, allowing users to: Embed iFrames: Add client reports, diagrams, or dashboards from external tools. Link External Sites: Provide quick access to related resources or documentation. Customize Content: Adapt content via the API to suit your unique requirements. Getting Started with the Magic Dash 1. Setting Up the Magic Dash There’s no global toggle to enable the Magic Dash—it appears only for clients where a Magic Dash has been created. To create your first Magic Dash: Go to Admin > API. Create an API key with the desired permissions. Scope this key to Magic Dash only (highly advised). Use Hudu's Swagger API documentation or tools like Insomnia or Postman to run the API commands (guides coming soon...). Example JSON for Creating a Magic Dash: { "message": "string", "company_name": "string", "title": "string", "icon": "string", "image_url": "string", "content_link": "string", "content": "string", "shade": "string" } Note: This POST request is also how you update an existing Magic Dash. Simply ensure the company_name and title match the existing one. There’s no PUT request available for updates. 2. Customizing the Magic Dash You can enhance the Magic Dash with additional style and functionality: Shades and Colors: Modify available shade colors by going to Admin > Design > Custom CSS. Learn more about Custom CSS. Dynamic Content: Use the content_link field to embed dynamic elements like live reports or external dashboards. Client-Specific Dashboards: Tailor each Magic Dash to display data that’s most relevant to the individual client. 3. Common Use Cases Embedding Reports Embed reports or dashboards from tools like Datto, SolarWinds, or any product supporting iframe embedding. Use the content field in your Magic Dash JSON to include the iframe code. Linking External Sites Provide links to external resources such as vendor portals or documentation sites using the content_link field. Custom Metrics Display metrics like SLA compliance or open tickets using integrations with PSAs or other tools. Note: Utilize either content_link or content , you cannot use both. Utilize either icon or image_url , you cannot use both. Best Practices Secure API Usage: When creating API keys, restrict permissions to minimize exposure (e.g., scope to a single company or limit IP addresses). For Magic Dash scripts, ensure that you scope this to Magic Dash ONLY. Maintain Style Consistency: Customize shades and colors using the Custom CSS tab to align with your branding. Iterate and Improve: Since updates require a POST request, save your Magic Dash configurations to streamline future changes. Additional Resources Take Your Documentation to the Next Level Hudu API Documentation Magic Dash Overview
  • Last week, we talked about Global Process Templates and how these can be created and utilized in Hudu. Did you know that this can also be achieved for KB articles? Once an article is created (at either the global OR client level), you have the ability to designate the article as a template. Doing so allows you to create articles, starting from an exact copy of an existing template article! Utilizing templates for your KB's can ensure that your articles have a standardized format and look throughout your Hudu instance. In case you missed the GPTs video to see how they are done, you can watch that here.
  • Managing different vendors in Hudu can be accomplished by creating an asset layout that will allow you to document all the information you need for each vendor. Below, we have attached screenshots of an example asset layout for "Vendors" and a example of what one might look like with relationships to other data. This can be a great starting point but you can always add additional fields as needed.
  • In addition to the external portal, which is the most comprehensive way of storing and sharing documentation for the end user (or really anyone that just needs limited visibility), Hudu also provides an alternative feature to easily create one-off share links for different core tools in Hudu such as: Passwords Processes KB articles Creating one-off share links for these items can be extremely beneficial when you need to send someone a single piece of their documentation. Share Passwords The screenshot below shows the ability to create one-off share links for passwords. These can then be sent through email or copying to your clipboard. You can include exactly what is needed. For example, if you ever need to send an OTP to someone, you can solely provide that to them. Password links are encrypted in transit. If "expire after 1st view" is selected, viewers can only reveal the password in the link you send them once. Once it is used, the password information will no longer be accessible. Share Real-Time Status Reports of Processes Do you want to provide visibility into your checklists or SOPs? Process sharing is a bit different than our other sharing methods. The only way to share processes out to individuals outside of your Hudu instance is by creating a real time status report link. Say the manager of a company wants to be involved and know when a process/SOP is completed. This feature will allow you to do this. Not only will this create another touchpoint with your customers but this will also allow the individual to keep track of all of the work you are doing for them, getting updates with each step you are completing. Share KB Articles One other one-off share link you can create in Hudu is for your KB articles. Each KB article will have its own public share link that you can share. With the process and KB share links, you can regenerate them at any time. Sometimes, you don't want to put everything into the external portal. You can utilize these one-off share links to quickly send individual pieces of your documentation. Whether it be creating another touch point with your customers or just providing someone a resource when they need it, these links will allow you to do so.
  • Let's take a look at how you can make the most of customizable flags in Hudu to improve your documentation process. Discover how you can flag KB articles and assets for review, keep track of outdated or incorrect items, and facilitate communication among team members. This video shows how flagging can help you maintain accurate and up-to-date documentation with a simple workflow for technicians and admins.
  • Monitoring website uptime and making sure your expirations are all tracked can be crucial when managing your IT. You can utilize Hudu for both of these items. Find out how in this video.
  • Sharing sensitive information can be scary! Hudu's built-in encrypted share options allow you to easily provide clients with sensitive information. You can directly share one-off notes securely with your end-users! These links can be created from the "paper airplane" icon at the top right of the External Portal page as well as from the Company Overview page. Our secure notes section works similarly to our quick-share links and allows you to: Include a message Select how long you'd like the link to remain active - from 30 minutes to one week Have the link expire after the first view Secure notes are encrypted with Zero Knowledge encryption. Once you select "Encrypt and Create", it can no longer be re-accessed. Therefore, navigating away or refreshing the page will require you to create a new note. If "Expire after 1st view" is selected, viewers can only access the information contained in the note once. You can then share the link to the note, as seen below.
  • Having the ability to track and monitor expirations is only useful if you are easily able to see them in a timely manner. This is when alerting comes in to play. In Hudu, you can create alerts for your expirations that can be sent to an email or triggered via webhook to your slack, teams, and/or other channels. You can also use the "Trigger alert X days before expiring" feature to make sure that you have plenty of time to handle your warranty or renewal expirations. You can set these up by navigating to the admin page -> Alerts -> New Alert. Not only can you set up alerts for your expirations, but also when something is being created, updated, or deleted within your documentation. If you want to be alerted every time a password is changed, simply set an alert for it. If you want to be alerted when a KB article is created, you can do that too. Creating alerts for these items in Hudu allows you to always be "in the know" for your documentation. We provide you the flexibility to be as knowledgeable as you want about changing documentation, providing you tailored visibility for your companies needs.
  • You can use different naming standards in Hudu to ensure that your documentation has the organization best suited for your company. You can set naming standards for various items in Hudu such as asset layouts, asset layout folders, KB's, and more. If alphabetizing isn't for you, the images below depict examples of the use of numerical values for your asset layouts and asset layout folders to give you flexibility with how you organize your data. You can customize the order of your asset layout folders or customize the order of the assets in "Other", or both...
  • Utilizing folders for both passwords and KB articles can provide strong organization and structure within your Hudu instance. Below, we have attached some screenshots of example folder structure for both of these core tools. We talked about naming standards last week, and you can also utilize these for your folders as well. Having a corresponding number for each department can provide a structure and standardization of your KB's, allowing each department to know what number directly applies to them. In addition, you can also create sub-folders for your KB articles as seen in the "SOPs" folder below.
  • Hudu's Gold Standards feature provides the ability to designate asset entries as “Gold Standards”, essentially marking them as examples of what high-quality documented assets should look like. A successful strategy we've seen for Gold Standards is to have multiple gold standards for each asset layout, as there may be differences between specific assets. Additionally, we recommend Gold Standards having real data, not dummy data. In order to mark an asset as a Gold Standard, navigate to the desired asset. Once in that asset, click more options, and then select "Make Gold Standard". Once selected, the asset should have a gold bar under its name as seen here: Now, once you have your Gold Standard(s) created, the Gold Standards tab of your Hudu admin area will provide up to your top three gold standard assets for each asset layout: Note: Although you can designate more than three assets as gold standard per asset layout, only the top three will appear in the Hudu admin >> Gold Standards area. Additional Gold Standard assets (if you have 4 or more) will only appear when creating/editing an asset. Now, when going in to an asset layout and adding a new asset, the Gold Standard examples populate on the right side of the page, as seen below. This ensures that if an individual is adding a new asset to any company, they have quality examples to follow.
  • The past two weeks we talked about utilizing asset layouts for tracking vendors and locations and this week ties it all together by using relationships. Relationships are created in Hudu so you can easily navigate between relevant information, making sure you are always one click away from what you need access to. You can essentially create a web of your documentation, allowing you to bounce around to different assets, KB articles, passwords, and more. This video will show you how to create relationships and some examples of utilizing them with the vendors and locations asset layouts that have been created.
  • In this video, we show how to use Hudu's External Portal to share documentation with clients and team members. Learn to provide read-only access, streamline communication, and enhance transparency. With unlimited free portal members, secure two-factor authentication, and easy configuration, this tool simplifies organizing and sharing your documentation.
  • The museum serves as an archive in order to store old and/or inactive information, enabling you to maintain organized client interfaces. In addition, this feature serves as a way to declutter your Hudu interface, so you only have relevant information portrayed. Each client interface has a separate museum, unique to their company. The museum will store items such as assets, processes, articles, websites, and passwords (as seen in the image below). Another nice feature of the museum is you can always unarchive items to bring them back into your instance. Have you ever been looking for documentation and can't find it? Then, found out someone (or you) had deleted it? For Hudu, that documentation would still live in your museum. If you can't find it with your normal search, you can use our search filters to toggle on the "Museum" section and search through those archived items as well. The first image below shows a search for a "Break Room Copier" but no results show up because this documentation is currently in the museum. The second image now shows the museum filter toggled on, and now our search gives you the results you were looking for. Here are a couple additional handy things to know about the museum: Relationships remain linked when an item is moved to the Museum. Archived items are tracked by the activity feed which includes the date and the user who archived the item.
  • Are you one of those people that likes to use a hard copy? Or, maybe you are going into an area where you cannot take your laptop, tablet, or phone? Even though we live in a time where everything is accessible electronically, there are situations where you need (or want) to have a hard copy. That is where Hudu's printing comes in handy. Additionally, with QR codes, you can save time by attaching them to assets. You just scan the code when you need the information for that item. Printing The company overview page, passwords, processes, KB articles, photos, racks, websites, and assets all give you the option to print: Your documentation is only good if it is accessible. Having the ability to print out items when needed can be incredibly valuable. One great example of this is Hudu's Rack Management solution. If a technician needs to go find a device on a server rack, having a hard copy printed version can save them a whole lot of time. QR Codes Want easy way to pull up documentation on an asset while you are standing at the asset? In addition to the printing ability, your custom assets all have the ability to generate a QR code in PDF format. You can print the QR code and physically attach it to an asset. Then, when you scan it, the QR code will pull up information pertaining only to the specific asset it was created for. To generate QR codes, navigate to the asset of choice, and then click the print button. You will now see an option to generate a QR code for that asset: If you need your QR codes to be a specific size to fit on your asset, you can customize their height and width in the "Design" area of your admin settings:
  • Activity logs and revision history can be one of the most important tools for managing your documentation. Hudu gives you the ability to see who is creating, viewing, editing, or deleting your information, plus the ability to easily restore to a previous version. Watch this video to learn more.
  • The company overview page can be great to access and find quick and useful information as soon as you jump in to a company. One of the ways you can do this is through the customizable quick notes section, another is by utilizing Hudu's Magic Dash. Through the use of the Rest API, you can set up the magic dash to bring other useful information directly on the forefront of your company page. Below is an example of how the Magic Dash can look once it is set up. We have set up scripts for the Magic Dash to bring in information like an internal client dashboard and a network diagram. In order to set up the Magic Dash, you can go to the API keys section in the Admin tab. In Hudu's API Documentation, we have a swagger page for running different commands in your Hudu instance and there is a section for the Magic Dash as well as various other items. There are various areas where you can find information on running different scripts to achieve setting up the Magic Dash: MSPP.io Scripts https://mspp.io/category/hudu/ Technical Deficit Ep. 4 YouTube Video https://www.youtube.com/live/3bX7JziAjoQ 17mins: Can customize magic dash colors via Design tab (custom CSS) 22mins: Creates an overview company for each vendor — anytime he creates a magic dash item for a specific company, it also adds to the respective vendor overview company Reddit Magic Dash Example: Show open and overdue tasks pulled from an external source. https://www.reddit.com/r/hudu/comments/qmu1g4/dash_example_show_open_and_overdue_tasks_pulled/ And for additional resources, read our blog on taking your documentation to the next level.
  • "Documentation is fun!" Isn't that something you would love to hear your technicians say more? Unfortunately, it can sometimes be very challenging to get people to document. Anything from adding new assets, to updating how-to guides when they need changing, can be extremely hard to get people to do. But, what if there was an incentive for documenting? What if there was a way to track which one of your employees are adding and updating documentation the most frequently...that's where Hudu's leaderboard comes in. Hudu's leaderboard feature allows an easy way to measure and track your staff's engagement with Hudu. Technicians are scored based on their utilization and production within your environment by getting points for creating, updating, and even viewing documentation. As you can see in the image below, Michael and Dwight left the paper business, and have been documenting in Hudu for a long time! Adding some sort of incentive for the top three "Documenters" of the month or year can be a great way to increase your documentation practices. The leaderboard can accomplish this for you, but there are also many other tools built for gamification as well! No matter the platform, using gamification techniques can give your tech's incentives and rewards, encouraging them to document. Even if they don't always talk about how "fun" documentation is, it becomes more enjoyable when there is a reward on the line.