I’m Cameron, Hudu’s first Customer Success Manager!
I’m based in the very lively New Orleans, Louisiana area, and I’m excited to be part of such an amazing team and community through remote work.
My passion for technology started early--I got my first PC when I was around 8 years old! This led me to become the “family IT person” (complete with T-shirts to prove it! ). Whether it’s fixing computers, phones, Wi-Fi, or smart devices, I love tackling tech challenges.
I have a pretty well-rounded background in the tech industry. Many of you might know me from my time at Huntress, where I worked in support, scripting, documentation, and product development. Prior to that, I was with a MSP, focusing on field work, server/network maintenance, documentation, and internal automations (think "LabTech," where I basically lived in SQLyog 😆).
Having managed small teams with a large customer base (in both MSP and SaaS environments), I appreciate the value of effective documentation. My favorite part of this process is empowering users to self-service and resolve issues on their own terms. It’s rewarding to simplify complex problems so that anyone, regardless of experience, can find solutions easily on their own.
When I’m not working, you’ll likely find me enjoying life outside of technology (I think many fellow tech folks can relate! 😉). I also manage an Airbnb in New Orleans and another rental property, which keeps me busy. Outside of work work, I have a big yard where I care for 6 dogs, 6 chickens (I used to have 100+ but scaled back a couple of years ago), 2 geese, 1 goat, and a cat. Plus, I maintain saltwater fish tanks, though they require a lot of work, it’s incredibly satisfying to nurture them--and it's always fun to look at!
The MSP community is truly magical and the collaboration is impeccable. I’m eager to connect, share ideas, and keep learning with all of you!